Política de privacidad

Effective Date: [February 1, 2025]

1. Introduction

Welcome to Royal City Tours LLC (“Company,” “we,” “us,” or “our”). Your privacy is important to us, and this Política de privacidad explains how we collect, use, disclose, and safeguard your information when you visit our website www.royalcitytours.com (the “Site”).

By using our Site and services, you consent to the practices described in this Privacy Policy. If you do not agree, please refrain from using our Site.

2. Information We Collect

When you interact with our Site, we may collect the following types of information:

A. Personal Information

We collect personal data that you provide voluntarily when you:

  • Book a tour or make a reservation
  • Contact us via email, phone, or live chat
  • Sign up for our newsletter
  • Submit a review or testimonial
  • Engage with our services in any other way

This may include:
✔ Full Name
✔ Email Address
✔ Phone Number
✔ Billing and Payment Information
✔ Travel Preferences

B. Non-Personal Information

When you browse the Site, we may automatically collect:
✔ IP Address
✔ Browser Type & Version
✔ Device Information
✔ Referring Website
✔ Usage Data (pages visited, time spent, interactions, etc.)

C. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can modify cookie settings in your browser.

3. How We Use Your Information

We use the collected data to:

  • Process bookings and payments securely
  • Provide customer support and respond to inquiries
  • Send updates, confirmations, and service-related messages
  • Improve our website, services, and user experience
  • Personalize promotions and special offers
  • Comply with legal obligations and security measures

We do not sell or rent your personal data to third parties.

4. How We Share Your Information

We may share your data in the following cases:

✔ With Service Providers – Payment processors, tour operators, and booking platforms that help us fulfill your reservations.
✔ Legal Requirements – If required by law, subpoena, or to protect against fraud, security threats, or illegal activities.
✔ Business Transfers – In case of a merger, sale, or transfer of company assets.

We require our partners and service providers to maintain confidentiality and security standards when handling your data.

5. Data Retention & Security

We implement security measures to protect your personal data from unauthorized access, loss, or misuse. However, no online platform is 100% secure.

  • We retain personal data only as long as necessary for business, legal, or compliance purposes.
  • You are responsible for keeping your account credentials secure.

6. Your Rights & Choices

Depending on your location, you may have the right to:

✔ Access the data we hold about you
✔ Correct inaccurate information
✔ Request deletion of your data
✔ Opt-out of marketing emails
✔ Restrict or object to data processing
✔ Withdraw consent where applicable

To exercise these rights, contact us at: info@royalcitytours.com.

7. Third-Party Links & Services

Our Site may contain links to third-party websites (e.g., payment gateways, affiliate services). We are not responsible for their privacy policies or data handling practices. Please review their terms before engaging with them.

8. International Data Transfers

If you access our Site from outside the United States, your data may be transferred, stored, and processed in the U.S. By using the Site, you consent to this transfer.

9. California Privacy Rights (For California Residents)

Under the California Consumer Privacy Act (CCPA), California residents may request:

✔ Details of data collected and how it’s used
✔ Access to personal data collected
✔ Opt-out of data selling (we do not sell personal data)
✔ Request data deletion

To exercise these rights, contact us at: info@royalcitytours.com.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal requirements or business changes. The latest version will always be available on our Site.

Last Updated: [Insert Date]

11. Contact Us

For any questions about this Privacy Policy or your data, contact us:

📍 Website Chat: www.royalcitytours.com
📞 Phone: +1 332 333 2433
📧 Email: info@royalcitytours.com

We are committed to protecting your privacy and ensuring a safe, enjoyable experience with Royal City Tours.